Refund Policy

Thank you for shopping with dlasee.com. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund policy as follows:

  1. Returns

You have 14 days from the date of delivery to return any item(s) that you are not completely satisfied with. To initiate a return, please contact us at [email protected] with your order number and reason for the return. We will provide you with a return authorization number and instructions on how to return your item(s).

  1. Refunds

Once we receive your returned item(s), we will inspect them and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 10 business days. Shipping costs are non-refundable.

  1. Exchanges

If you received a defective or damaged item, please contact us at [email protected] within 48 hours of delivery. We will work with you to arrange for a replacement or exchange.

  1. Exceptions

We do not offer refunds or exchanges on custom-made or personalized items, clearance items, or gift cards.